No matter the industry, effective prioritization is critical in sorting which tasks and processes have more impact and should be attended to first. This is the main reason why companies should have risk assessment tools.
A good compliance, EHS or Quality Management Software has integrated risk assessment tools that will let you create a risk matrix for CAPA requests, audit noncompliance, customer complaints and more. By doing this, you will be able to identify which ones are high-risk items.
Risk assessment can also be used in verifying whether the risks in customer complaints and CAPAs have been sufficiently reduced before you close them and mark as successful. This will ensure that the actions you’ve taken are effective.
Reporting and Decision-Making
Adding risk assessment to your decision-making will enable you to make better decisions. On the other hand, in reporting, risk can act as a central language that will give you a look of where your vulnerabilities.